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WALLDORF, Germany, Oct. 18 /PRNewswire-FirstCall/ — Demonstrating ongoing leadership in providing innovative solutions to retailers worldwide, SAP AG (NYSE: SAP) today announced that Wal-Mart Stores, Inc. (NYSE: WMT) will enhance its financial information systems using SAP. Wal-Mart chose SAP(R) ERP Financials for its ability to support the retailer’s global expansion and its need to efficiently respond to changes in the business and regulatory landscape.
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SOURCE SAP AG
December 27th, 2007
Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.
There are three aspects of CRM which can each be implemented in isolation from each other:
- Operational - automation or support of customer processes that include a companyā€™s sales or service representative
- Collaborative - direct communication with customers that does not include a companyā€™s sales or service representative (self service)
- Analytical - analysis of customer data for a broad range of purposes
META Group (acquired by Gartner in April 2005) developed this conceptual architecture in the late 1990s, and dubbed it the CRM Ecosystem.
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October 29th, 2007
ERP (enterprise resource planning) is an industry term for the broad set of activities supported by multi-module application software that helps a manufacturer or other business manage the important parts of its business, including product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders. ERP can also include application modules for the finance and human resources aspects of a business. Typically, an ERP system uses or is integrated with a relational database system. The deployment of an ERP system can involve considerable business process analysis, employee retraining, and new work procedures
October 29th, 2007
The SIMMS Inventory Management Software Solution has been Providing the finest real-time inventory management and accounting software solutions for businesses since 1996, KCSI furnishes small business, mid-sized companies and large corporations with sophisticated accounting and Inventory software - SIMMS Inventory Software
No matter how big or small your business is, precise inventory control, accurate inventory information must be at your fingertips, any time … all the time, if you want to stay competitive.
Inaccurate inventory counts create lost sales, shipment delays and excuses. Out-of-stock items as well as overstocked inventory items can be devastating to your bottom line and reputation. Purchasing and warehouse managers spend a great deal of time ensuring that stock-outs do not occur. SIMMS Inventory Control features such as expiration date tracking as well as automatic reordering capabilities eliminate the need for unnecessary and costly safety stock. With SIMMS Inventory Software you can set reorder points and generate purchase orders when you reach a certain quantity.
In today???s fierce competitive business world, management needs to aim beyond survival. In the quest for market leadership a superior inventory software solution with advanced features like lot control, Kitting, Serial Number tracking and ERP automation that is dependable, direct and robust is critical.
June 9th, 2007
SAP’s products focus on Enterprise resource planning (ERP), which it helped to pioneer. The company’s main product is SAP ERP. The name of its predecessor, SAP R/3 gives a clue to its functionality: the “R” stands for realtime data processing and the number 3 relates to a 3-tier architecture: database, application server and client (SAPgui). R/2, which ran on a Mainframe architecture, was the first SAP version.
Other major product offerings include Advanced Planner and Optimizer (APO), Business Information Warehouse (BW), Customer Relationship Management (CRM), Supply Chain Management (SCM), Supplier Relationship Management (SRM), Human Resource Management Systems (HRMS), Product Lifecycle Management (PLM), Exchange Infrastructure (XI), Enterprise Portal (EP) and SAP Knowledge Warehouse (KW).
The APO name has been retired and rolled into SCM. The BW name (Business Warehouse) has now been rolled into the SAP NetWeaver BI (Business Intelligence) suite and functions as the reporting module.
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April 30th, 2007
Sentai’s Trax Distribution is a fully integrated accounting and inventory control solution designed to meet the unique challenges faced by today’s Retail and Wholesale Distribution companies. Our ERP solution is seamlessly integrated with complementary modules including Sentai’s powerful e-Commerce (B2C,B2B,B2V), Warehouse Management System, CRM, EDI, Point of Sale, Service Work Order and Bill of Materials modules. Enhancement requests are welcome as we roll all custom into base code every year.
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April 30th, 2007
MainStreet’s BusinessFlow is highly configurable and customizable enterprise commerce software with complete lifecycle inventory management, order management, supply chain management, and customer relationship management.
- Connect: Multi-channel sales and order entry with order management, fulfillment, and your supply chain.
- Connect: Your company’s front office with your company’s back office.
- Connect: BusinessFlow with current systems.
- Connect: Your company with existing and new customers.
BusinessFlow is an enterprise commerce solution and extensible commerce platform with unparalelled flexibility. BusinessFlow may be configured and customized to match your operations, workflows, business rules, integration needs, data capture requirements, merchandising techniques, and multi-channel sales strategy. BusinessFlow is extensible and easily integrates with existing systems. Companies use BusinessFlow to automate and integrate their sales and operations, drive sales, increase their profitability, and vastly improve their customers’ experience.
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April 30th, 2007
M1 by B&G??¢ is an enterprise resource planning (ERP) software designed for jobbing shops, custom and mixed mode manufacturing, with total integration from quoting through to invoicing the customer. Particular attention has been made in M1’s design for the make to order manufacturer. Developed for Microsoft SQL Server and with a Microsoft Outlook, look and feel, M1 runs on Windows ‘95/98/2000/XP or Windows NT 4. This makes the software easy to run and maintain, making it a very cost effective solution for small to medium manufacturing operations.
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April 30th, 2007
? J Motwani, D Mirchandani, M Madan, A Gunasekaran - International Journal of Production Economics, 2002
This research examines what factors facilitate or inhibit the success of ERP projects and what actions can be taken to bring troubled ERP projects under control. It uses a case study methodology grounded in business process change theory to compare a successful ERP implementation with an unsuccessful one. Data was collected by conducting interviews at various levels of the subject organizations and by examining their archived records when available. The study proposes that a cautious, evolutionary, bureaucratic implementation process backed with careful change management, network relationships, and cultural readiness can lead to a successful ERP project implementation as opposed to a revolutionary project scope mandated autocratically by top management without organizational readiness and proper change management. Some actions are also recommended that can help bring troubled ERP projects under control. r 2002 Elsevier Science B.V. All rights reserved.
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April 22nd, 2007
Michael Rosemann
The management of Enterprise Resource Planning (ERP) Software includes two main tasks:the implementation and the use of this comprehensive software. The Balanced Scorecard, a framework originally developed in order to structure the performance measurement of an enterprise or a department, can be used for the evaluation of these tasks. Adapting the approach of the Balanced Scorecard and adding a new fifth project perspective increases the completeness and the quality of ERP implementation reports. At least it raises the awareness for relevant factors. Controlling the ERP usage can be based on a ???classical??? BSC (top down) and utilize the aggregation of ERP monitoring data (bottom up).
full article
February 24th, 2007
Michael Rosemann
The management of Enterprise Resource Planning (ERP) Software includes two main tasks:the implementation and the use of this comprehensive software. The Balanced Scorecard, a framework originally developed in order to structure the performance measurement of an enterprise or a department, can be used for the evaluation of these tasks. Adapting the approach of the Balanced Scorecard and adding a new fifth project perspective increases the completeness and the quality of ERP implementation reports. At least it raises the awareness for relevant factors. Controlling the ERP usage can be based on a ???classical??? BSC (top down) and utilize the aggregation of ERP monitoring data (bottom up).
full article
February 24th, 2007
Themistocleous, M.? ? Irani, Z.? ? O’Keefe, R.M.? ? Paul, R.
Inf. Syst. Evaluation Group, Brunel Univ., Uxbridge, UK;
Enterprise Resource Planning (ERP) systems were introduced into companies to solve various organisational problems, and to provide an integrated infrastructure. Although ERP packages offer advantages to enterprises, they have not achieved many of their anticipated benefits. Autonomous and heterogeneous applications co-exist in companies with ERP systems and integration problem having not been addressed. This paper seeks to make contribution to this area by studying and analysing ERP problems through an Internet based survey. Responses are analysed in detail and a new approach to integration problem; the enterprise application integration (EAI) is examined. EAI is a new class of integration software that leads to the development of strategic business solutions by securely incorporating functionality from disparate applications. EAI could be the solution to ERP’s integration problems.
full article
February 24th, 2007
Parr, A.N.? ? Shanks, G.
Enterprise resource planning (ERP) systems are enterprise wide systems which, because of their integration, automate all of a company’s business processes. They have rapidly become the de facto industry standard for replacement of legacy systems. Because there is evidence that the overwhelming majority of ERP implementations exceed their budget and their time allocations, researchers have begun to analyse ERP implementation in case studies in order to provide an implementation framework which maximises efficiencies. We argue that the concept of an ERP implementation is not a generic concept, and we present a taxonomy of ERP implementation categories. The evidence for the taxonomy is drawn from previous studies and from a series of structured interviews with practitioners who are expert in ERP implementation. We further argue that understanding the differences between these categories is crucial if researchers are to do case study research of ERP implementation; otherwise, comparisons are being made between ERP implementation projects which are essentially incommensurate. Conclusions based on incommensurate cases are inherently invalid. The taxonomy of implementation categories is also presented as a tool for implementation managers to delineate the scope of an ERP implementation project prior to in depth specification of the project processes.
full article
February 24th, 2007
Five years ago, Matthew Grant, general manager of Sailrite Enterprises Inc., a family-run manufacturer of sailing equipment and fabric, wasn’t thinking about buying enterprise resource planning (ERP) software. But when the e-commerce side of the Churubusco, Ind.-based business began to pick up, and Sailrite’s collection of software packages for accounting, retail and mail-order couldn’t keep up with the orders, Grant realized he needed to take a different technology tack.
What he needed, in fact, was ERP.
full article
February 20th, 2007
Presents briefly ERP as a software solution integrating various functional spheres in an organization. Highlights its? ole in building a customer process, ERP technologies, available systems, viz. database systems, communication protocols and user interface framework. Details organizational preparedness for embarking and evaluating the investment on ERP. Discusses its application, selection criteria for small and medium organizations and a case study in Indian context. Concludes that ERP is the tool for an integrated information system to stay competitive and customer-oriented for all organizations.
full article? include: Introduction, Building a customer process through ERP, ERP technologies, Organizational preparedness for embarking on ERP, Evaluating investment on ERP, ERP for small and medium organizations, Case study and? Conclusion
February 20th, 2007
There is an increasing need to implement a total business solution which supports major functionalities of a business. Enterprise resource planning (ERP) software is designed to meet this need, and has been widely adopted by organizations in developed countries. Meanwhile, ERP is beginning to appear in many organizations of developing countries. Little research has been conducted to compare the implementation practices of ERP in developed vs developing countries. Our research shows that ERP technology faces additional challenges in developing countries related to economic, cultural, and basic infrastructure issues. This article identifies a range of issues concerning ERP implementation by making a comparison of advanced and developing countries.
full article
February 20th, 2007
Customer relationship management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer information.There are three aspects of CRM which can each be implemented in isolation from one another:
- Operational CRM: automation or support of customer processes that include a company???s sales or service representative
- Collaborative CRM: direct communication with customers that does not include a company???s sales or service representative (???self service??¯)
- Analytical CRM: analysis of customer data for a broad range of purposes
The technology requirements of a CRM strategy are very complex and far reaching. The basic building blocks include
- A database to store customer information. This can be a CRM specific database or an enterprise data warehouse. There are many vendors in this space including IBM, ORACLE, Teradata etc.
- Operational CRM requires customer agent support software such as Siebel Systems etc.
- Collaborative CRM requires customer interaction systems, eg an interactive website, automated phone systems etc.
- Analytical CRM requires statistical analysis software such as Excel, SAS etc., as well as software that manages any specific marketing campaigns such as Teradata Relationship Optimizer, Unica, etc.
Each of these can be implemented in a very basic manner or in a high end complex installation.
read more - wikipedia
February 2nd, 2007
Material Requirements Planning (MRP) is a software based production planning and inventory control system used to manage manufacturing processes. Although it is not common nowadays, it is possible to conduct MRP by hand as well. An MRP system is intended to simultaneously meet 3 objectives:
- Ensure materials and products are available for production and delivery to customers.
- Maintain the lowest possible level of inventory.
- Plan manufacturing activities, delivery schedules and purchasing activities.
The major problem with MRP systems is the integrity of the data. If there are errors in the inventory data, the bill of material data or the master production schedule then the output will also be incorrect. Most vendors of this type of system recommend at least 98% data integrity for the system to give useful results.
read more - wikipedia
February 2nd, 2007
Enterprise Resource Planning systems (ERP’s) integrate (or attempt to integrate) all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP systems is the use of a unified database to store data for the various system modules.
The term ERP originally implied systems designed to plan the use of enterprise-wide resources. Although the acronym ERP originated in the manufacturing environment, today’s use of the term ERP systems has much broader scope. ERP systems typically attempt to cover all basic functions of an organization, regardless of the organization’s business or charter. Business, non-profit organizations, non governmental organizations, governments, and other large entities utilize ERP systems.
Additionally, it may be noted that to be considered an ERP system, a software package generally would only need to provide functionality in a single package that would normally be covered by two or more systems. Technically, a software package that provides both payroll and accounting functions (such as QuickBooks) would be considered an ERP software package.
However, the term is typically reserved for larger, more broadly based applications. The introduction of an ERP system to replace two or more independent applications eliminates the need for external interfaces previously required between systems, and provides additional benefits that range from standardization and lower maintenance (one system instead of two or more) to easier and/or greater reporting capabilities (as all data is typically kept in one database).
Examples of modules in an ERP which formerly would have been stand-alone applications include: Manufacturing, Supply Chain, Financials, Customer Relationship Management (CRM), Human Resources, and Warehouse Management.
read more - wikipedia
January 29th, 2007
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